Refund and Returns Policy

No Returns Policy

At Print on Go, we have a strict no-returns policy due to the custom nature of our products. If you encounter any issues with your order, please write to us at support@printongo.com, and we will address your concerns promptly.

Damages, Missing, and Other Issues

Please inspect your order upon delivery and contact us within 48 hours if:

The item is defective, damaged, or missing.

You received the wrong item.

To help us resolve your issue efficiently, kindly share unpacking images or videos of the received package with us at support@printongo.com. We are committed to ensuring you receive the highest quality service.

Exceptions / Non-Returnable Items

Since all our products are custom-made and printed specifically for you, we are unable to accept returns for the following:

Personalized or custom-printed items (e.g., business cards, flyers, posters).

Products with errors due to incorrect information provided during order placement.

If you have concerns about your specific order, feel free to reach out to us, and we’ll guide you accordingly.

Exchanges

As our products are made-to-order, we cannot offer direct exchanges. If there’s an issue with your order, please contact us first. Once the issue is resolved, you can place a new order for the desired product.

Tiruchirappalli

26, 2nd Floor, Karur Bypass Road
(Near Taj Mandapam),
Trichy, Tamil Nadu 620002
India

Customer Support

E-mail: business@printongo.com

Call: +91 936180 6310

Hours: 10:00AM to 8:.00PM
(Monday to Sunday)